Holiday Inn Express & Suites - Dallas Park Central Northeast, an IHG Hotel

The property was easy to get to as well as having plenty of parking. We liked how well lit the parking lot was. Pillows & bed were very comfy, but the lines and bedding could be softer. Really appreciate a good size lotion being provided as well. Having a mini kitchen was fantastic! We used the fridge, microwave and coffee maker.

Cleanliness! Hats off to Marina, very clean, very impressive!! One of the cleanest rooms we have ever stayed in, it shined and sparkled. Such a relief as my husband has non curable cancer and germs are a fear right now! Check in, I’m sorry I didn’t get his name _______however very professional, polite, friendly and so welcoming! Beds are comfortable, location great! I’m sure breakfast will be as impressive. The lobby was spotless as well! This is a very clean facility and amazing staff. Our meal was next door at Olive Garden and an easy, short and quick walk. Staff super friendly, food fantastic and treated like royalty. They compliment each other very well and also says so much about the hospitality in this Dallas neighborhood. If I had one suggestion, it would be for sanitary reasons please add garbage can to the bathroom. This must be a franchise decision because the one we stayed at last night in Kansas City, MO was the same. The garbage was by the sink area outside the toilet/shower area! Plus very misplaced when coffee maker/ice and fridge area has none and there is only one other one and it’s in the other side of room by desk!

Mike at reception was the most polite receptionist I've ever encountered at a hotel. He was very kind and accommodating which really helped as I was extremely jetlagged from a long flight. The room was sparkling clean, the bed and pillows were super comfortable and, as I asked for a top floor room and quiet, I hardly heard anything (except the freeway in the distance).

I really liked this hotel. So comfortable and I didn't want to leave! Room was large and spacious and the bed was comfortable. It was very quiet and I liked how room service didn't bother me in the mornings. Some hotels room service try to come in even when the do not disturb sign is out. I had a peaceful stay here.

I’m a repeat customer, I love it, staff and cleanliness of the place is good, elevator is good, no bad smell, breakfast is good, definitely worth it in my opinion for what you can get in the United States compared to Asia lol